Location
seri kembangan, selangor, Malaysia
Posted
July 03, 2026
Job Description
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- Contact customers for after-sales follow-up to ensure customer satisfaction.
- Respond to customer inquiries, feedback, and complaints through Shopee and TikTok Shop chat.
- Assist in handling daily customer service operations.
- Maintain proper records of customer interactions and follow-up cases.
- Escalate complex issues to the supervisor when necessary.
- Support administrative tasks assigned by the team.