INTERNATIONAL VOICE PROCESS EXECUTIVE

CONNECTING 2 WORK

Full-time Other-General
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Location
kanyakumari, tamil nadu, India
Posted
June 18, 2026

Job Description

Job Description

Job brief

We are looking for an International Voice Process Executive that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving Customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Responsibilities

  • · Manage large amounts of inbound and outbound calls in a timely manner
  • · Follow communication “scripts” when handling different topics
  • · Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • · Seize opportunities to upsell products when they arise
  • · Build sustainable relationships and engage customers by taking the extra mile
  • · Keep records of all conversations in our call center database in a comprehensible way

    • Job Details

    • Job Type
      Full-time
    • Category
      Other-General
    • Date Posted
      June 18, 2026
    • Application Deadline
      July 28, 2026