International Process Trainer

Full-time Business Operations Specialists

Designation - Process Trainer Location- #Malad #Bhayander #Thane Shift- 24x7 Rotational Shift (Including Night Shifts) 5 Days working with 2 rotational week offs Roles and Responsibilities - * Design and deliver training programs for process, soft skills, accent, and product training across various levels of employees. * Conduct Training Needs Analysis (TNA) to identify gaps in employee skills and knowledge. * Develop and maintain training materials, including presentations, manuals, guides, videos, etc. * Provide coaching support to trainees during on-the-job training (OJT) sessions. * Monitor progress of trained employees through evaluation metrics such as TNI (Training Need Identification).