Internal Sales / Customer Service Administrator

Full-time Human Resources

Pertemps West Bromwich are currently seeking a proactive and customer-focused Customer Service Advisor / Internal Sales professional to join our growing team.

This is an excellent opportunity for someone who enjoys providing outstanding customer service, supporting sales activities and working collaboratively within a fast-paced environment.

Key Responsibilities

• Handling customer requirements via telephone, email, and e-commerce platforms
• Processing customer enquiries and orders using an in-house Navision system
• Providing internal support to Regional Sales Managers
• Managing customer accounts and providing professional advice and assistance relating to products and services
• Working closely with other departments, including warehouse operations, managers, and other group locations, to ensure customer requirements are met efficiently
• Maintaining accurate customer records and order information
• Deliverin...