Intern - Claims Processing Support (f/m/d)

Full-time Business Operations Specialists

Your area of work:

Clearstream as premier provider of settlement & custody services needs to ensure continuous monitoring of service delivery processes and processing performance, establish, and maintain strong operational controls and co-ordinate business contingency measures to comply with laws, regulations, policies, and procedures.

The Claims team is in charge of analysing, investigating and assessing any claim or any incident originating from internal operational/system errors or external supplier errors for Clearstream Banking Luxembourg, Clearstream Banking Frankfurt, Lux CSD and Clearstream International.

The unit reports to Operational Controls Governance section in Luxembourg.

Your responsibilities:

Support in the investigation and analysis of customer claims and operational risk relevant incidents

Support on the follow up pf the corrective measures to be taken and follow up until implementation to avoid reoccur...