Location
ottawa, on, Canada
Posted
July 16, 2026
Job Description
Become an Intermediate Information Officer at the University of Ottawa's Student Accounts. This full-time role delivers exceptional client service and requires expertise in financial records and operations management.
Reporting to the Associate Supervisor of Customer Service, you will serve as a specialist in student financial records. Essential skills include bilingual communication, data management, and a strong understanding of university policies. Client service is paramount, ensuring students receive timely advice and solutions to their financial inquiries.
Key Responsibilities:
• Greet and advise students on financial records and services
• Analyze and process student refund requests effectively
• Maintain accurate and updated student financial information
• Prepare internal guides for processes related to student accounts
• Monitor administrative deadlines to ensure compliance
Requirements:
• Post-seconda...
Reporting to the Associate Supervisor of Customer Service, you will serve as a specialist in student financial records. Essential skills include bilingual communication, data management, and a strong understanding of university policies. Client service is paramount, ensuring students receive timely advice and solutions to their financial inquiries.
Key Responsibilities:
• Greet and advise students on financial records and services
• Analyze and process student refund requests effectively
• Maintain accurate and updated student financial information
• Prepare internal guides for processes related to student accounts
• Monitor administrative deadlines to ensure compliance
Requirements:
• Post-seconda...