Location
centurion, gauteng, South-Africa
Posted
May 31, 2026
Job Description
Duties & Responsibilities
Essential Job Functions:
- Perform complex troubleshooting and development assistance for live systems
- Manage resolution of complex issues to include: escalation, system testing, strategy sessions and distribution of knowledge throughout the company
- Act as the bridge between the support team and business role player
- Write sample code and technical articles on system resolutions
- Perform troubleshooting sessions with tech leads/team leads
- Diagnose code samples from systems for advanced testing purposes to identify issues and document them completely prior to internal escalation
- Act as point of escalation for technical questions including internal and external inquiries.
- Identify trending issues for systems that may require escalation
- Follow all standards and methodologies
- Work closely with other developers and a variety of end users to ensure ...