Location
mabalacat, pampanga, Philippines
Posted
July 24, 2026
Job Description
Asurion is seeking an Acting Sr Operations Manager to lead day-to-day operations for the Customer Solutions team. You will steer queue management, capacity planning, escalations, and continuous improvements to stabilize processes while aligning staffing with demand.
The role requires data-driven decision making, clear communication, and disciplined execution, partnering with HR, Training, Workforce, Communications, and Client Services to deliver a consistent customer experience.
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