Location
Kirk Ella, East Riding of Yorkshire, United Kingdom
Posted
July 21, 2026
Job Description
Interim Head of Customer Retentions ( 6months FTC)
We’re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do. So we’re on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind.
Our mission relies on a team full of inspiring, customer obsessed people, and we’re looking for an Interim Head of Customer Retentions with proven experience in customer retention, churn reduction and revenue protection within a recurring-revenue environment to help us build and improve our FTTH retention capability, reduce customer churn and protect revenue while creating a scalable retention operation for the future.
Could that be you? If developing retention strategies that reduce avoidable cancellations and improve customer outcomes gets you out of bed in the morning, and building a high-performing operation that...
We’re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do. So we’re on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind.
Our mission relies on a team full of inspiring, customer obsessed people, and we’re looking for an Interim Head of Customer Retentions with proven experience in customer retention, churn reduction and revenue protection within a recurring-revenue environment to help us build and improve our FTTH retention capability, reduce customer churn and protect revenue while creating a scalable retention operation for the future.
Could that be you? If developing retention strategies that reduce avoidable cancellations and improve customer outcomes gets you out of bed in the morning, and building a high-performing operation that...