Location
Borivali, Maharashtra, India
Posted
June 25, 2026
Job Description
Hiring: IVR EngineerLocation: IndiaCompany: Zensar Technologies✅ Must-Have Skills:5+ years of experience in IVR developmentHands-on experience with IVR platforms like Nuance (NDF/Mix preferred), Genesys, Dialogflow, AWS Lex, Avaya, or CiscoStrong knowledge of Voice XML (VXML) and IVR frameworksProgramming skills in Java / Python / Node JS / C++Experience in Conversational AI / Voice Bot / IVA projectsGood understanding of NLU & NLP conceptsExperience in REST API integrationKnowledge of telephony protocols (SIP, TDM)Experience with cloud platforms (AWS / Azure / GCP)Basic experience in SQL / No SQL databasesPreferred Profile:Candidates with Nuance IVR development experienceExposure to end-to-end IVR lifecycle (design → development → testing → deployment)Understanding of contact center ecosystemsApply Now:Interested candidates can share their resumes via Linked In.