Intake Counselor

Dignity Health

Full-time other-general
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Location
Northridge, CA, United States
Posted
July 21, 2026

Job Description

**Job Summary and Responsibilities**

As our Intake Coordinator, you will serve as the crucial first point of contact for our clients, guiding them through the initial stages of our services with empathy and efficiency.

Every day you will manage incoming inquiries, conduct initial assessments, gather relevant client information, and explain our services and processes. You will be expected to accurately document client needs, determine eligibility, schedule appointments, and coordinate with other departments to ensure a smooth transition for new clients, all while maintaining strict confidentiality.

To be successful in this role, you must possess excellent communication and interpersonal skills, a highly organized approach to information management, and a compassionate and patient-centered demeanor.

+ Processes telephone inquiries by screening calls for needed intensity of service and caller's insurance coverage.
+ Coordinates clinical assessments p...