Intake Coordinator

Rising Stars

Full-time Information and Record Clerks
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Location
Suffern, New York, United States
Posted
July 08, 2026

Job Description

Rising Stars -

We are seeking a compassionate, organized, and proactive Intake Coordinator to be the first point of contact for prospective clients and referral sources. In this role, you will guide new clients through the intake process, assess their needs, and connect them with the services that best support their goals.

Responsibilities

  • Manage incoming referrals and client inquiries.

  • Conduct intake assessments and gather required documentation.

  • Educate clients and families on available services and eligibility requirements.

  • Coordinate with internal teams to ensure appropriate service placement.

  • Verify information, maintain accurate records, and track intake progress.

  • Provide exceptional customer service and follow-up throughout the onboarding process.

Qualifications