Location
toronto, on, Canada
Posted
May 27, 2026
Job Description
RQ00538 - Int. Application Support Specialist (M365 & SharePoint, Service Now) Hybrid - 3 days in office, City Hall
Skill set / Qualifications:
University or Community College diploma/degree in Computer Science, Information Technology, or a related discipline, or equivalent professional experience
A minimum of three (3) to five (5) years of experience providing application support in an enterprise environment
Demonstrated experience supporting Microsoft 365 and SharePoint Online, including user support, configuration, and issue resolution
Proven experience performing incident triage, analysis, and resolution in a production environment
Hands‑on experience using
ITSM
tools (e.g.,
ServiceNow
or equivalent) to manage, track, and resolve support tickets
Strong working knowledge of SharePoint site administration, including: Permissions and access management (users, groups, inheritance); Site c...
Skill set / Qualifications:
University or Community College diploma/degree in Computer Science, Information Technology, or a related discipline, or equivalent professional experience
A minimum of three (3) to five (5) years of experience providing application support in an enterprise environment
Demonstrated experience supporting Microsoft 365 and SharePoint Online, including user support, configuration, and issue resolution
Proven experience performing incident triage, analysis, and resolution in a production environment
Hands‑on experience using
ITSM
tools (e.g.,
ServiceNow
or equivalent) to manage, track, and resolve support tickets
Strong working knowledge of SharePoint site administration, including: Permissions and access management (users, groups, inheritance); Site c...