Location
Dubuque, IA, United States
Posted
July 27, 2026
Job Description
Insurance Customer Service Representative
**Express Employment Professionals**
1 Positions
ID: 14572231
Posted On 07/23/2026
**Job Overview**
Express Employment Professionals is seeking candidates for a local insurance agency looking to add a dependable, detail-oriented team member. This position is ideal for someone with strong office and customer service skills who enjoys working with people and providing excellent customer service. Insurance experience is a plus but not required.
**Responsibilities**
+ Answer incoming phone calls and assist clients with questions
+ Provide excellent customer service in person, over the phone, and through email
+ Process paperwork and maintain accurate client records
+ Assist clients with policy changes and general insurance inquiries
+ Use Microsoft Word, Excel, and other office software to complete daily tasks
+ Resolve customer concerns with professionalism and ...
**Express Employment Professionals**
1 Positions
ID: 14572231
Posted On 07/23/2026
**Job Overview**
Express Employment Professionals is seeking candidates for a local insurance agency looking to add a dependable, detail-oriented team member. This position is ideal for someone with strong office and customer service skills who enjoys working with people and providing excellent customer service. Insurance experience is a plus but not required.
**Responsibilities**
+ Answer incoming phone calls and assist clients with questions
+ Provide excellent customer service in person, over the phone, and through email
+ Process paperwork and maintain accurate client records
+ Assist clients with policy changes and general insurance inquiries
+ Use Microsoft Word, Excel, and other office software to complete daily tasks
+ Resolve customer concerns with professionalism and ...