Location
taguig, metro manila, Philippines
Posted
June 25, 2026
Job Description
DXC Technology is a Fortune 500 Global IT Services Leader and is ranked at 152. Our more than 130,000 people in 70-plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission‑critical IT services that transform global businesses.
Key Responsibilities
Operational Leadership & Service Delivery
- Provide end-to-end leadership of Life & Annuities operations, ensuring delivery consistently meets or exceeds SLAs, contractual commitments, and internal performance benchmarks
- Establish and enforce a disciplined operating rhythm including daily, weekly, and monthly performance reviews with clear accountability for results
- Own and drive performance across all core KPIs (service level, productivity, quality, accuracy, turnaround time, customer experience, financial results) with defined targets and recovery plans
- Proactively identify performance gaps using data insi...