Assessing training needs by consulting with managers, conducting job analyses, and evaluating employee performance to identify skill gaps.
Designing and developing training programs and materials, such as manuals, presentations, handouts, and online resources, that align with organizational objectives and public sector standards.
Delivering engaging training sessions using a variety of methods, including workshops, seminars, webinars, and one-on-one coaching, to accommodate different learning styles.
Evaluating the effectiveness of training by collecting feedback, analyzing performance data, and making improvements to programs as needed.
Maintaining training records and tracking employee progress to ensure compliance with regulatory and organizational requirements.
Collaborating with subject matter experts to ensure content accuracy and...