Inside Sales Representative (Aerospace Testing, Inspection and Certification)
Element Materials Technology
Job Description
Element has an opportunity for a Customer Service Representative (m/w/d) for our lab in Dudley.
Our Customer Service Representatives (CSRs) are the essential first point of contact for customer quote requests. Playing a vital part in keeping our sales engine running: handling pricing enquiries, responding to RFQs (Requests for Quotes), and working closely with sales colleagues to ensure our customers receive timely, accurate responses.
Fantastic communicators, our CSRs provide an essential link between our sales teams, customers and our operations colleagues.
Key to success as a CSR is the ability to establish a personal rapport with our customers. Confidently and proactively engaging with them by phone and email to ensure our quotes meet their needs.
Core Responsibilities
- Handle incoming requests for pricing and quotations quickly and accurately, ensuring a high level of service ...