Location
zacate colorado primero (el moral), veracruz, Mexico
Posted
July 12, 2026
Job Description
Position
Infrastructure Support Junior
Location
Xalapa, Veracruz
Work Model
On-Site
Key Responsibilities
- Assist in the deployment and support of IT hardware and software, including PCs/laptops, printers, and mobile devices.
- Monitor ticket queries and resolve basic issues; escape more complex tickets to senior team members or vendors as needed.
- Support installation and basic maintenance of servers and storage systems under supervision.
- Follow established security procedures, including updates, antivirus, and access controls.
- Perform routine system administration tasks such as user account setup, password resets, and maintain inventory records.
- Monitor system alerts and report performance or availability issues to the team.
- Assist in troubleshooting recurring hardware and software issues and document solutions.
- Help maintain inventory of IT ass...