Location
Wilmington, DE, United States
Posted
July 04, 2026
Job Description
DESCRIPTION:
Duties: Provide front line product support, proactive monitoring, capacity planning, performance tuning, security, maintenance, and incident management for storage environment. Work closely with clients, vendors, other incident management teams and technical staff to install work class storage hardware. Maintain stability of transactions and troubleshoot storage, server, load balancer, application, network, database issues in all the environments. Debug issues in the production environment through analyzing logs, collection metrics, and leveraging app-monitoring tools, and create solutions for sustained resiliency. Partner with customers to understand new projects, cross-pipeline requirements. Serve as a liaison with internal monitoring teams to make sure appropriate alerting is in place.
QUALIFICATIONS:
Minimum education and experience required: Bachelor's degree in Engineering (any), Computer Information Systems, Computer Science, or in a related fie...
Duties: Provide front line product support, proactive monitoring, capacity planning, performance tuning, security, maintenance, and incident management for storage environment. Work closely with clients, vendors, other incident management teams and technical staff to install work class storage hardware. Maintain stability of transactions and troubleshoot storage, server, load balancer, application, network, database issues in all the environments. Debug issues in the production environment through analyzing logs, collection metrics, and leveraging app-monitoring tools, and create solutions for sustained resiliency. Partner with customers to understand new projects, cross-pipeline requirements. Serve as a liaison with internal monitoring teams to make sure appropriate alerting is in place.
QUALIFICATIONS:
Minimum education and experience required: Bachelor's degree in Engineering (any), Computer Information Systems, Computer Science, or in a related fie...