Infrastructure Engineer III- Network Rapid Response Team (Network Operation Engineer)

Full-time IT & Technology

You belong to the top echelon of talent in your field. At one of the world's most iconic financial institutions, where infrastructure is of paramount importance, you can play a pivotal role.

As an Infrastructure Engineer III at JPMorgan Chase as a part of the Network Rapid Response Team, your endless curiosity about technology will help you propel innovation and your career.

Job Responsibilities

• Own and drive production incident management , including triage, restoration, communications, escalation, and post-incident actions.
• Lead problem management to identify root cause, implement corrective actions, and reduce recurrence through durable remediation.
• Execute and govern change management activities, ensuring changes are assessed for risk, validated, documented, and aligned to resiliency/security expectations.
• Manage service delivery responsibilities including lifecycle management, servic...