Infrastructure Engineer

MassGenics

Contract Computer Occupations
Apply Now
Location
Charlotte, North Carolina, United States
Posted
June 19, 2026

Job Description


A client of Innova Solutions is immediately hiring for an Infrastructure Engineer.



Position type: Full-time, Contract (W2)

Duration: 12 Months Contract w/ extension.

Location: Charlotte, NC/ Irving, TX– 3 days hybrid on-site role



As an Infrastructure Engineer, you will:



Day to Day Responsibilities:

  • Support and maintain contact center routing platforms, including Genesys CTI and cloud-based CCaaS solutions
  • Manage infrastructure across Linux and Windows environments, with a focus on system reliability and performance
  • Provide production support, including incident and change management using tools such as ServiceNow or similar platforms
  • Troubleshoot and resolve complex infrastructure and routing issues across legacy and cloud environments
  • Collaborate with engineering and operations teams to support migration from legacy platf...

    • Job Details

    • Job Type
      Contract
    • Category
      Computer Occupations
    • Date Posted
      June 19, 2026
    • Application Deadline
      July 29, 2026