Infra Tech Support Practitioner

Accenture in the Philippines

Full-time IT & Technology
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Location
mandaluyong, metro manila, Philippines
Posted
June 13, 2026

Job Description

THE WORK

Infrastructure is key to success. You will perform independently and become a subject matter expert while actively participating and contributing in discussions. Your contributions will help provide effective solutions to work-related challenges. This role offers an exciting opportunity to grow and make a meaningful impact.

  • Drive incident and outage management, investigation, and restoration processes.
  • Monitor systems and analyze trends to enhance performance and prevent incidents.
  • Track and facilitate acceptance of changes to production environments.
  • Operate information technology production services in alignment with management protocols and service level agreements.

HERE'S WHAT YOU WILL NEED

  • Advanced proficiency in Infrastructure Service Management.
  • A minimum of 1 of experience in relevant related skills.
  • Bachelor's Degree in relevant field of studies.