Information Technology Support Engineer
Sastra Group
Full-time
Telecommunication & Information Technology
Location
Remote, Remote, New-Zealand
Posted
July 18, 2026
Job Description
We're partnering with a high-growth, venture-backed cybersecurity startup that's building technology used by IT and security teams around the world.
This is a fantastic opportunity for someone who loves solving technical problems, working directly with customers, and becoming the go-to expert on a product used in complex enterprise environments.
Candidate Requirements
- 2-3+ years supporting Windows, macOS, or Linux environments
- Experience with MDM/UEM platforms such as Jamf, Intune, Kandji, Workspace ONE, or similar
- Strong troubleshooting and customer-facing skills
- Experience supporting enterprise customers
- Nice to have: AWS, Terraform, SQL, Redis, Python, PowerShell, Shell scripting, or endpoint security experience.
We're keen to speak with candidates who have experience in endpoint management, device management, IT support, technical support, customer engineering, or solutions support and are...