Location
madrid, kingdom of spain, Spain
Posted
May 31, 2026
Job Description
The L2 Desktop Support Technician is responsible for providing advanced technical support and troubleshooting to end-users. This role involves addressing complex issues, maintaining hardware and software systems and ensuring optimal performance and user satisfaction.
Por favor, asegúrese de leer atentamente los siguientes detalles antes de enviar cualquier solicitud.
Key Responsibilities
Provide Second-level technical support for desktop/laptop hardware, software, and peripheral issues.
Install, configure, and maintain operating systems, software applications, and system updates.
Perform root cause analysis to identify recurring technical problems and develop solutions.
Excellent in troubleshooting break/fix issues of windows and mac computers.
Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN.
Collaborate with IT team members on projects, upgrades, and implementations.
Maintain accurate records of work performed, is...
Por favor, asegúrese de leer atentamente los siguientes detalles antes de enviar cualquier solicitud.
Key Responsibilities
Provide Second-level technical support for desktop/laptop hardware, software, and peripheral issues.
Install, configure, and maintain operating systems, software applications, and system updates.
Perform root cause analysis to identify recurring technical problems and develop solutions.
Excellent in troubleshooting break/fix issues of windows and mac computers.
Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN.
Collaborate with IT team members on projects, upgrades, and implementations.
Maintain accurate records of work performed, is...