Job Description
IT Support Engineer (1st Line Support)
Northampton (4 Days Onsite, 1 Day WFH)
£150 - £170 Day Rate (Inside IR35)
6 Month Initial Contract with Potential Extension
We’re working with an established organisation seeking a strong 1st Line IT Support Engineer to join their internal IT team on a contract basis.
This role will focus on providing excellent first-line technical support to end users across a Microsoft environment, resolving incidents and service requests while delivering a high level of customer service. The successful candidate will be comfortable supporting users both remotely and face-to-face and will have the opportunity to gain exposure to more advanced support activities within a collaborative IT team.
Key Responsibilities
- Provide 1st line technical support via phone, email, remote access and desk-side support
- Troubleshoot and resolve common ...