Job Description
IT Support Engineer (FTE Role)
Location: Gurgaon, India
Type: full-Time / Onsite Support
We are urgently looking for a IT Support Engineer for onsite full time support in Gurgaon.
Experience Required IT Support Engineer L1
Language Required: Fluent Local & English B2
Role: User On Prem: (IT Support) L1-Onsite services
Job Description
User On Prem IT support:
• Desktop, laptop, and peripheral basic troubleshooting (Windows, macOS, Linux OS, printers, mobile phones etc.)
• Provisioning and deprovisioning of corporate devices (laptops, phones)
• Replace broken devices with temporary devices in accordance with Ericsson’s processes
• Provide technical guidance to end users for day-to-day IT issues within the office environment
• Coordinate with L2 teams when troubleshooting...