Information Technology Support Assistant

Full-time IT & Technology

The Medical City South Luzon is looking for a proactive and service-oriented IT Support Services Associate to provide technical assistance and ensure the efficient operation of the organization's IT systems and applications. This role is responsible for delivering user support, managing technical documentation, resolving basic system issues, maintaining data accuracy, and supporting day-to-day IT operations to enable seamless business processes.

What’s the Role All About?

Job responsibilities include, but are not limited to:

• Provide user support and technical assistance for applications, systems, and websites
• Manage and maintain data using established data management systems
• Support internal clients by addressing IT-related concerns and service requests
• Prepare, update, and maintain technical documents, databases, and departmental records
• Perform initial fault diagnosis and recommend appropr...