Information Technology Services Specialist

Brilliant Computers

Full-time IT & Technology
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Location
lahore, punjab, Pakistan
Posted
July 13, 2026

Job Description

Location: Onsite/Field (user pickup & delivery) + Warehouse

Employment Type: Freelance (long-term Part-Time contract)

Role Objective

Provide end-to-end IT hardware lifecycle services; imaging, secure logistics, diagnostics, repairs, storage, and certified data wiping for the clientโ€™s workforce laptops. Ensure every touchpoint is secure, documented, and SLA-driven.

Key Responsibilities

1) Imaging & Build (Windows 11) + Hash Generation (to be guided)

  • Perform clean Windows 10 installations on designated laptops using the clientโ€™s golden image/build guide.
  • Wipe returned laptops with Blancco (license/software provided by client).
  • Escalate non-erasable drives (faulty/encrypted/locked) for client approval of destruction or advanced handling.

3) User Laptop Pickup (Chain of Custody)

Schedule collections with end-users; verify identity and device details against the pickup ticket.