Information Technology Operations Analyst (Castro Urdiales)

Full-time Informática y tecnología

Job Responsibilities / Role

You’ll play a key role in ensuring operational stability, service readiness, proactive monitoring, event management, and rapid issue detection across PRE environments.

Working closely with Incident, Change, Environment Support, and Engineering teams, you’ll help ensure that key service objectives, operational controls, and governance standards are maintained.

Compruebe a continuación si tiene lo necesario para esta posibilidad y, si es así, envíe su solicitud lo antes posible.

Responsibilities

• Monitoring operational events and service triggers end-to-end while ensuring adherence to MTTA (Mean Time to Acknowledge) and MTTR (Mean Time to Resolve) objectives.
• Managing operational dashboards, reporting, service metrics, and health‑check visibility for PRE services and environments.
• Supporting daily Preoperational health checks and readiness reporting for project delivery and BAU support activiti...