Incident Response Lead - ITIL & Change Mgmt
Direct Communication Sp. z o.o.
Full-time
Management & Operations
Location
muntinlupa, metro manila, Philippines
Posted
July 10, 2026
Job Description
Direct Communication Sp. z o.o. is seeking an Incident Manager to lead incident management processes for a French client specializing in eyewear. Candidates should have at least 3 years of experience, a solid understanding of ITIL practices, and the ability to manage critical incidents effectively.
The role involves working in a hybrid setup with 3 days on-site in Alabang, Muntinlupa and 2 days from home. We offer a competitive salary and comprehensive benefits including HMO coverage and a monthly transportation allowance.
#J-18808-Ljbffr