Incident Coordinator, Ireland – Chinese Speaker

CyberScout

Full-time Information and Record Clerks
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Location
Galway, County Galway, Ireland
Posted
July 23, 2026

Job Description

Incident Coordinator – Chinese Speaker

CyberScout Ventures Limited (Sontiq) is seeking an Incident Coordinator who is fluent in Chinese. You will be responsible for working closely with consumer and breach clients, providing Personal and Commercial Cyber Security assistance .

Responsibilities

Personal and Commercial Cyber Security Assistance:

  • Screen and interview clients by telephone to compile information regarding breach/fraud and/or identity theft
  • Provide professional and courteous customer service and expert assistance to clients and victims of a breach/fraud and/or identity theft
  • Gather, assemble and preserve facts, statements or affidavits and other evidence for use in breach remediation and resolving fraud and identity theft issues and claims
  • Prepare letters, initiate telephone communications and acts as a liaison to creditor, law enforcement and government agencies
  • Com...

    • Job Details

    • Job Type
      Full-time
    • Category
      Information and Record Clerks
    • Date Posted
      July 23, 2026
    • Application Deadline
      September 01, 2026