Inbound Technical Support Advisor

Concentrix

FULLTIME Computer Occupations
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Location
Larbert, Scotland, United Kingdom
Posted
June 05, 2026

Job Description

Technical Support Advisor – Customer Experience Focus


Are you someone who enjoys helping others, solving problems, and building positive relationships? Join Concentrix, partnering with a leading telecommunications provider, where you’ll support customers through technical queries while making a real difference to their day.


This role is ideal if you’re looking for a stable, people‑focused career with clear development pathways, supportive training, and family‑friendly benefits that fit around real life.


What you’ll be doing



  • Supporting customers with confidence and care
    You’ll listen carefully to understand each customer’s needs and guide them to effective technical solutions in a clear, reassuring way.

  • Creating positive customer experiences
    By sh...