Inbound Fraud Response Specialist

DiDi

Full-time Asuntos legales
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Location
Mexico, ciudad de mΓ©xico, Mexico
Posted
July 13, 2026

Job Description

DiDi Global Inc. in Mexico City is seeking an Inbound Fraud Detection Analyst to be the frontline contact for customers when potential fraud alerts arise.

You will validate transactions and safeguard account security while delivering excellent service. You will verify identities, assess transactions using patterns and alerts, document all interactions, and collaborate with internal teams to improve detection processes and reduce fraud risk.

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