Inbound Customer Support & Experience Analyst

AIA Malaysia

Full-time Management & Operations
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Location
kuala lumpur, kuala lumpur, Malaysia
Posted
June 16, 2026

Job Description

AIA Malaysia is seeking a customer-focused individual to manage inbound calls and interactions efficiently. The role includes resolving enquiries, collaborating with teams, and promoting services proactively.

Applicants should have relevant customer service experience, ideally in a call center environment, and possess a diploma or degree. A commitment to customer happiness and the ability to communicate effectively are essential.

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