In-Person IT Support Engineer Role

Koala Technology

Full-time IT & Technology
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Location
abbotsford, fraser valley regional district, Canada
Posted
July 16, 2026

Job Description

Join our Managed Service Provider team as a Tier 2 IT Engineer in Abbotsford. Deliver exceptional technical assistance and manage IT networks for local clients in the Fraser Valley.

You'll be responsible for onsite client support and system implementations, addressing issues, and ensuring optimal performance. Applicants should have at least three years of experience, a computing degree or equivalent, along with the ability to explain complex tech concepts to clients clearly.

Key Responsibilities:
• Deliver top-tier customer service to clients
• Evaluate and test software and systems
• Maintain accurate documentation of support activities
• Troubleshoot network and system issues
• Work independently on tier-2 challenges

Requirements:
• Degree in computing or comparable experience
• Minimum 3 years in an IT engineering role
• Excellent problem-solving and communication abilities
• Valid driver's ...