Implementations Manager

LanguageLine Solutions

Full-time Management & Operations
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Location
, , philippines, , , philippines, Philippines
Posted
June 04, 2026

Job Description

The Implementations Manager (IM) will lead the setup of new programs across PSG, working closely with clients to deliver a strong first impression and maintain high-level stakeholder engagement.

Responsibilities

  • Assist in program set-up scoping calls with sales and the client
  • Lead implementations kick‑off calls and activities
  • Ensure implementation project plans are followed and completed
  • Assign activities to the implementation and program project team (CM, Ops, Implementation Coordinator)
  • Facilitate project reviews with the client, PSG upper management and PSG leadership
  • Identify issues, obstacles and risks; work with the PSG team and client team to build methods, processes, scope changes, etc.

Qualifications

  • 2+ years of experience as a Project or Implementations Manager
  • Strong English oral and written communication skills
  • Demonstrated leadership of at least 4 projects ...