Implementation Specialist (OPERA), Japan

HRS Hospitality & Retail Systems

Full-time Computer Occupations
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Location
Japan, Japan, Japan
Posted
July 10, 2026

Job Description

Duties and Responsibilities 


  • Participation in support/implementation of solutions for hotels, restaurants, spas and fitness clubs across the region

  • Handle customer cases, triage the inbound caseload and reviewing the existing owned and escalated cases

  • Ensure familiarity with new product releases as they become available

  • Liaise with subject matter experts on client requests for enhancements and development

  • Work with the support/implementation teams to ensure service level requirements are exceeded, conduct user training

  • Partners with project management to ensure on-time construction, configuration and installation.

  • Constantly learning about emerging Hotel technologies and how they fit into our product ecosystem.

  • Consults directly with the customer to document and analyze customer needs and Hotel operations.


  • Answer operational and application questions and consult t...

    • Job Details

    • Job Type
      Full-time
    • Category
      Computer Occupations
    • Date Posted
      July 10, 2026
    • Application Deadline
      August 19, 2026