Location
United States, New York, United States
Posted
July 02, 2026
Job Description
Description
About the Team
The Client Services team at FundApps is made up of 23 people with roles in Implementation, Client Success and Client Experience (CX). Teams are based in our offices in London, New York and Singapore. We have a passion for excellent client service and set the bar high.
In seeking to expand the team further, we are looking for an Implementation Manager in New York who can help us scale the business whilst continuing to maintain our high client satisfaction rating (currently 100%) and market-leading Net Promoter Score (NPS) of 58.
The Role
Reporting to the Lead Implementation Manager in New York, you will be responsible for ensuring clients can use the services they’ve signed up for as quickly as possible. This includes onboarding new clients and adding new services for existing clients. The key areas of focus for th...