Location
oakville, on, Canada
Posted
June 14, 2026
Job Description
About Enterprise Customer Programs
Enterprise Customer Programs (ECP) is Euna Solutions' delivery organization for enterprise-scale clients primarily state governments and state agencies managing large, complex grant programs.
The Opportunity
Implementation Manager / Senior Implementation Manager is responsible for guiding clients through the full implementation and onboarding lifecycle for Euna Grants. The role requires deep grants knowledge, a strong technical foundation, and a genuine curiosity for how AI and emerging tools can improve work for clients and the team.
Key Responsibilities
Discovery & Requirements
- Lead client discovery sessions to understand current-state business processes, grant program structure, stakeholder roles, and system requirements.
- Facilitate working sessions with agency staff, program managers, and technical contacts to surface configuration requirements and identify gaps. <...