Implementation & Customer Support Lead | 3-5 Yrs | B2B Fintech Startup | SaaS | Bengaluru | Pre Series A

Full-time Customer service / support

About MetaMorph: We at MetaMorph, empower startups to scale and innovate by placing people at the center of their strategy. With a proven track record of supporting over 220 startups, we specialize in aligning talent with organizational needs, enhancing employee skills, and transforming employer brands. Our data-driven insights fuel decision-making and provide comprehensive support for both acquisition and being acquired, ensuring you are covered from every angle—36 0° About Our Cli ent : Our client is an AI-powered finance automation platform that streamlines and modernizes financial operations, offering a unified solution integrating bill payments, smart banking, AI-driven accounting, expense management, and treasury service . What you'll get to do in this role: ● Lead end-to-end implementation for new customers, ensuring a smooth and timely go-live. ● Manage and mentor a team of Implementation & Support Associates, driving high-quality execution. ● Own customer support operations, e...