Location
toronto, on, Canada
Posted
May 23, 2026
Job Description
About Forma.ai
Forma.ai is a Series B startup that's revolutionizing how sales compensation is designed, managed and optimized. We handle billions in annual managed commissions for market leaders like Edmentum, Stryker, and Autodesk.
About the Team
The Customer Operations team works closely with new and existing customers by implementing product features, managing the operational parts of the platform, and optimizing our client’s sales performance management processes. We are always ready to support and help our customers to identify ways they can unleash the revenue-driving potential of their sales compensation program.
What you’ll be doing
- Own the day-to-day customer relationship, building strong working relationships with senior client stakeholders across a portfolio of customers
- Act as an architect for a new customer, translating data inputs and required business logic into Forma rule/system logic, commission engin...