IFRS 9 Analyst

Full-time Other-General

Responsibilities

• Respond to client inquiries through ticketing/email/phone within agreed timelines; gather details, triage, and communicate resolution steps
• Support onboarding/implementations: data intake checks, mapping validation, user guidance, and basic training materials
• Answer routine questions on platform outputs (staging, PD/EAD/LGD, scenario/FLI) and perform first-pass investigation on complex inquiries (review inputs, configuration, segment rules, and proofing checks)
• Execute proofing and QA procedures on model outputs and reporting extracts; document results and investigate variances
• Support UAT and production releases: test execution, defect reproduction, re-testing, evidence capture, and release note inputs
• Identify data quality issues (completeness, mapping, rule conformance) and support root-cause analysis with internal technical teams
• Update runbooks, operations manuals, and client-facing how to i...