Location
Wolverhampton, West Midlands (County), United Kingdom
Posted
July 11, 2026
Job Description
An exciting opportunity is available for an enthusiastic individual to join an IT Support company as an Information Communication Technician (ICT) Level 3 Apprentice. This role based in the West Midlands, is ideal for someone passionate about IT, eager to develop technical skills, and ready to support the digital operations of a growing business.
Duties
* Provide first-line technical support to staff and end-users, resolving issues related to hardware, software, and network systems
* Install, configure, and maintain IT equipment, including computers, mobile devices, and printers
* Support the management and deployment of operating systems and application software
* Monitor and maintain network infrastructure, including Wi-Fi, LAN, and telephony systems
* Assist with cyber security tasks and participating in IT security awareness initiatives
* Handle data backup and recovery procedures
* Create and update technical do...
Duties
* Provide first-line technical support to staff and end-users, resolving issues related to hardware, software, and network systems
* Install, configure, and maintain IT equipment, including computers, mobile devices, and printers
* Support the management and deployment of operating systems and application software
* Monitor and maintain network infrastructure, including Wi-Fi, LAN, and telephony systems
* Assist with cyber security tasks and participating in IT security awareness initiatives
* Handle data backup and recovery procedures
* Create and update technical do...