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Location
madrid, kingdom of spain, Spain
Posted
July 26, 2026

Job Description

Icelandic Speaking Customer Service Representative for Booking3 days ago Be among the first 25 applicants
Base pay range: 22.249 € gross/year
Job Responsibilities
Understand and identify customer needs, listening, responding and mediating between international travellers and accommodation suppliers worldwide.
Clarify inquiries about service, payment and technical requirements, providing accurate information and following set processes via email and phone.
Requirements
Icelandic : C2 level and advanced English
Excellent written and spoken communication and inter-personal skills
User-friendly PC skills: Office 365, CRM Database and other internal platforms
Problem-solving and solution-driven mentality
Positive, motivated mindset to deal with tricky customer problems
Goal-oriented work approach
Open mind to changing priorities and business processes
Affinity with accommodation platforms
Experience within customer servic...