Iam Operations Analyst (Zapopan)

Full-time Inteligencia empresarial y análisis

What will you contribute?

Responsibilities & Deliverables

• Monitors, runs, and supports operations for the IAM program, ensuring appropriate provisioning and de‑provisioning of access across various authentication and governance platforms, including SailPoint and DUO MFA, and indirectly, CyberArk and LastPass.
• Troubleshoots routine problems such as: issues with Source connectivity, Aggregation, and password changes.
• Ensures that terminated users’ access is removed according to corporate access management standards.
• Gathers and normalizes data for quarterly access review procedures to ensure that user access is reviewed and approved by management.
• Participates in audit support activities for both internal and external audits.
• Routinely provides after‑hours on‑call support for critical systems and emergency response.
• Identifies, escalates, and resolves potential access control and system risk issues.
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