Location
Warsaw, Poland, Poland
Posted
July 11, 2026
Job Description
Make an impact by helping improve the financial experience of our customers. As an I2C Junior Dispute Analyst, you will play a critical role in resolving invoice-related disputes, driving process improvements, and supporting the stability of the Order-to-Cash function. This is an exciting opportunity to build a strong foundation in finance operations while collaborating with cross-functional teams across the organization.
**What you will do**
+ Investigate and resolve customer invoice disputes by collecting andanalyzingrelevant data in line with internal procedures
+ Engage with customers via phone and email to gather dispute details and clarify discrepancies
+ Document dispute cases accurately and manage workflows through to resolution in ERP systems
+ Create and process credit and debit notes to ensure financial accuracy
+ Collaborate with internal stakeholders (e.g., Collections, Customer Service, Sales, Pricing, Master Data) to ...
**What you will do**
+ Investigate and resolve customer invoice disputes by collecting andanalyzingrelevant data in line with internal procedures
+ Engage with customers via phone and email to gather dispute details and clarify discrepancies
+ Document dispute cases accurately and manage workflows through to resolution in ERP systems
+ Create and process credit and debit notes to ensure financial accuracy
+ Collaborate with internal stakeholders (e.g., Collections, Customer Service, Sales, Pricing, Master Data) to ...