Location
ottawa, on, Canada
Posted
July 20, 2026
Job Description
Join Entrust's product development team as a Technical Writer in a hybrid role based in Ottawa. This position specializes in creating and enhancing documentation for SaaS and virtualization applications.
As a Technical Writer, you will manage the development of crucial documentation assets, including online help systems and user guides. With 2+ years of relevant experience, you will ensure accuracy and clarity while working with cross-functional teams to deliver high-quality content. Your skills in tools like MadCap Flare and Atlassian Confluence will be vital as you thrive in a collaborative atmosphere.
Key Responsibilities:
• Develop and manage end-user manuals and installation guides
• Work closely with senior writers and engineers for accuracy
• Follow documentation standards and style guides
• Update materials based on product changes and feedback
• Participate in reviews and documentation validations
Requirements:
• Associate degree in a STEM field or e...
As a Technical Writer, you will manage the development of crucial documentation assets, including online help systems and user guides. With 2+ years of relevant experience, you will ensure accuracy and clarity while working with cross-functional teams to deliver high-quality content. Your skills in tools like MadCap Flare and Atlassian Confluence will be vital as you thrive in a collaborative atmosphere.
Key Responsibilities:
• Develop and manage end-user manuals and installation guides
• Work closely with senior writers and engineers for accuracy
• Follow documentation standards and style guides
• Update materials based on product changes and feedback
• Participate in reviews and documentation validations
Requirements:
• Associate degree in a STEM field or e...