Location
alton, on, Canada
Posted
July 20, 2026
Job Description
Elevate your career as a Technical Support Specialist at PPO, where you’ll operate in a hybrid model supporting Smart Imaging Systems. Leverage your expertise to ensure optimal system performance while delivering exceptional customer service.
In this hybrid role, you will be a frontline champion in PPO's software team. You’ll investigate advanced imaging technologies and diagnose complex, multi-tiered technical issues in fast-paced industrial settings. Your work will involve replicating problems, refining support procedures, and collaborating with cross-functional teams to impact food safety concretely.
Key Responsibilities:
• Diagnose and resolve complex hardware and software issues
• Collaborate with teams for permanent engineering solutions
• Enhance technical support processes and documentation
• Author detailed knowledge base articles for troubleshooting
• Serve as a trusted advisor during high-pressure situations
...
In this hybrid role, you will be a frontline champion in PPO's software team. You’ll investigate advanced imaging technologies and diagnose complex, multi-tiered technical issues in fast-paced industrial settings. Your work will involve replicating problems, refining support procedures, and collaborating with cross-functional teams to impact food safety concretely.
Key Responsibilities:
• Diagnose and resolve complex hardware and software issues
• Collaborate with teams for permanent engineering solutions
• Enhance technical support processes and documentation
• Author detailed knowledge base articles for troubleshooting
• Serve as a trusted advisor during high-pressure situations
...