Hybrid IT Help Desk Analyst — Junior
SoftwareOne Deutschland GmbH
Full-time
Aspectos generales de RR. HH.
Location
valle de chalco solidaridad, estado de méxico, Mexico
Posted
July 13, 2026
Job Description
SoftwareOne Deutschland GmbH in Mexico City is seeking a Junior Help Desk and On-site Support Analyst to join a hybrid, full-time team. You will handle first- and second-level incidents, provide remote and on-site support for Windows, Microsoft 365, and basic hardware, and contribute to smooth technology operations.
Recent graduates in IT fields are welcome; you will work with cross-functional teams, document processes, and grow through hands-on deployments and customer service excellence.
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