Location
victoria, capital regional district, Canada
Posted
June 23, 2026
Job Description
Elevate your career with Axiom Technologies as a hybrid Desktop Support Engineer, providing crucial on-site support in Victoria, British Columbia. Deliver timely resolutions for desktop computing challenges to enhance service quality.
As a part-time independent contractor, you will navigate between first and second-level support to resolve IT issues. Your responsibilities will include triaging service requests, maintaining high customer satisfaction, and ensuring compliance with best practices. Communication across IT and client users will be vital for effective issue resolution.
Key Responsibilities:
• Troubleshoot hardware, software, and operating system issues
• Resolve service requests while maintaining customer satisfaction
• Escalate issues to appropriate teams as necessary
• Track ticket resolutions and maintain accurate updates
• Perform IMAC services for computer systems and devices
Requirements:
• A+ certification plus Cisco or Microsoft certificati...
As a part-time independent contractor, you will navigate between first and second-level support to resolve IT issues. Your responsibilities will include triaging service requests, maintaining high customer satisfaction, and ensuring compliance with best practices. Communication across IT and client users will be vital for effective issue resolution.
Key Responsibilities:
• Troubleshoot hardware, software, and operating system issues
• Resolve service requests while maintaining customer satisfaction
• Escalate issues to appropriate teams as necessary
• Track ticket resolutions and maintain accurate updates
• Perform IMAC services for computer systems and devices
Requirements:
• A+ certification plus Cisco or Microsoft certificati...